24/7 London Security Operations Desk

Book Free Site Risk Review
Call: 020 7946 0958
Security Services London
SIA Licensed Teams020 7946 0958Get Security Quote

Privacy Policy

Last updated:

Your privacy matters to us. This policy explains how Security Services London collects, uses, and protects your personal data when you visit our website or engage our services, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

  • Security Services London ("we", "us", "our") is a professional security services provider operating in London, United Kingdom.
  • We are committed to protecting the privacy and security of your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
  • This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding that data.
  • For data protection enquiries, please contact us at info@securityserviceslondon.co.uk or by calling 020 7946 0958.

2. Data We Collect

  • Contact information: name, email address, phone number, and company or organisation name.
  • Enquiry and service details: the type of security service you require, site location, operating hours, and other information provided in contact forms or conversations.
  • Technical data: IP address, browser type, device information, referring URL, and pages visited when you use our website.
  • Communications: records of emails, phone calls, and messages exchanged with our team.
  • Contract and billing data: information required to deliver, manage, and invoice for contracted security services.

3. How We Use Your Data

  • To respond to enquiries and provide you with a security assessment or quote.
  • To deliver contracted security services, including deploying officers, managing assignments, and producing incident reports.
  • To send administrative communications related to your contract or enquiry.
  • To improve our website and services based on how visitors interact with our content.
  • To comply with legal obligations, including record-keeping and regulatory requirements.
  • We do not use your data for automated decision-making or profiling that has significant legal effects.

4. Legal Basis for Processing

  • Contract performance: processing necessary to fulfil a service agreement or to take steps at your request prior to entering a contract.
  • Legitimate interests: improving our services, managing our business operations, and responding to client enquiries.
  • Legal obligation: compliance with applicable laws and regulations.
  • Consent: where you have explicitly agreed to receive marketing communications (you may withdraw consent at any time).

5. Sharing Your Data

  • We do not sell your personal data to any third party.
  • We may share data with trusted service providers who assist us in delivering our services (e.g., email platforms, accounting software), under strict data processing agreements.
  • We may disclose data to law enforcement or regulatory authorities where required by law.
  • In the event of a business transfer or acquisition, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

6. Data Retention

  • We retain enquiry data for up to 12 months from the date of last contact if no contract is entered.
  • Contract-related data is retained for 6 years following the end of the contract in accordance with legal and tax obligations.
  • Website analytics data is retained for up to 26 months.
  • You may request deletion of your data at any time (subject to legal retention obligations).

7. Cookies

  • Our website uses cookies to improve functionality and analyse traffic. Cookies are small text files stored on your device.
  • Essential cookies are required for the website to function and cannot be disabled.
  • Analytics cookies help us understand how visitors use our website. These are only set with your consent.
  • You can manage your cookie preferences at any time. For full details, please see our Cookie Policy.

8. Your Rights

  • Right of access: you may request a copy of the personal data we hold about you.
  • Right to rectification: you may request correction of inaccurate or incomplete data.
  • Right to erasure: you may request deletion of your data where there is no overriding legal reason to retain it.
  • Right to restriction: you may request that we restrict processing of your data in certain circumstances.
  • Right to data portability: you may request a machine-readable copy of data you have provided to us.
  • Right to object: you may object to processing based on legitimate interests, including direct marketing.
  • To exercise any of these rights, contact us at info@securityserviceslondon.co.uk. We will respond within 30 days.

9. Data Security

  • We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
  • Access to personal data is restricted to employees and contractors who need it to perform their duties.
  • We regularly review and update our security practices to maintain appropriate protection levels.
  • In the event of a data breach that poses a risk to your rights, we will notify the relevant supervisory authority and affected individuals as required by law.

10. Complaints & Supervisory Authority

  • If you are dissatisfied with how we have handled your personal data, please contact us in the first instance at info@securityserviceslondon.co.uk.
  • You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
  • We encourage you to contact us directly before raising a complaint with the ICO so we can attempt to resolve your concern.

11. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • The latest version will always be available on this page with the date of the most recent update.
  • We will notify you of significant changes where we hold your contact details.

For data protection enquiries, contact us at info@securityserviceslondon.co.uk or call 020 7946 0958.

See also: Terms & Conditions · Cookie Policy

FAQ

Frequently Asked Questions

Placeholder FAQ content for now. Share your final copy and we will update every answer.

Ask Us Directly
How quickly can your team deploy to a site in London?

This is placeholder text. We can replace it with your final approved response for deployment timelines.

Do you provide both short-term and long-term contracts?

This is placeholder text. We can replace it with your final approved response about contract options.

Are all officers SIA licensed and vetted?

This is placeholder text. We can replace it with your final approved response about licensing and vetting.

Can you provide security cover across all London zones?

This is placeholder text. We can replace it with your final approved response about London-wide coverage.

Do you provide site risk assessments before deployment?

This is placeholder text. We can replace it with your final approved response about assessment process and timelines.

How do reporting and incident escalation work?

This is placeholder text. We can replace it with your final approved response about reports, logs, and escalation standards.

Get in Touch Today

Tell Us About Your Site and Get a Practical Security Plan Fast

Need immediate cover or planning long-term protection? Share your requirements and we will build a deployment model that matches your risks, hours, and budget.

No Obligation AdviceResponse Within 2 HoursLondon-Wide Deployment

01

Rapid Scoping

We review your location, operating hours, and threat profile to define the right security scope.

02

Clear Proposal

Receive a straightforward recommendation with staffing levels, coverage model, and response approach.

03

Fast Deployment

Once approved, we mobilise vetted SIA-licensed officers and begin managed coverage quickly.

Call: 020 7946 0958Explore Services
Free Security Assessment

Tell Us What You Need

No obligation. Our team will review your requirements and respond with a practical plan quickly.

By submitting this form you agree to our Privacy Policy. No spam, no obligation.

WhatsAppCall